Terms & Conditions


The General Terms and Conditions of Use (“Terms”) hereafter are entered into by and between you and Cavendish-Tagg™. By using this website, you agree to adhere to and by bound by these terms and conditions. If you do not wish to be bound by these terms and condition, please do not use the Cavendish-Tagg™ website. Cavendish-Tagg™ may provide other products from time to time and associated data regarding such products. These terms supersede all other terms and conditions.


In using the Cavendish-Tagg™ website and all purchases therefrom, you agree to comply with all applicable laws and regulations.


These terms and conditions remain effective until terminated by Cavendish-Tagg™.  Such terms and conditions may be terminated at the discretion of Cavendish-Tagg™ and without prior notice.  Cavendish-Tagg™ reserve the right to refuse access to its website by any person or persons deemed to be unauthorised by Cavendish-Tagg or official Government authority.


Cavendish-Tagg™ have the right to revise these terms and conditions at any time, without prior notice and at its sole discretion.  You are responsible for understanding these terms and conditions at any time and agree to be bound by any modifications.  Your access to this website after any alterations or modifications implies your full acceptance to be bound by such alterations or modifications.


All illustrations, images, text, photographs, logos and all other materials (website content) provided on the Cavendish-Tagg™ website is strictly the property of Cavendish-Tagg™ and cannot be reproduced without the expressed written permission of Cavendish-Tagg™.  Cavendish-Tagg™ may change the content without prior notice and at their discretion.   All content is protected by proprietary rights and ownership including copyrights and trademarks.  It also includes permissions given to Cavendish-Tagg™ by partner companies.  You may view and use all the content for your own personal use required for ordering, respecting the content protection rights hereby declared.  No reproduction or copying of any content is permitted onto any storage medium without the express written permission of Cavendish-Tagg™.


All prices quoted on Cavendish-Tagg™ are in GBP £’s pounds sterling.

 All carriage charges will include a standard DHL insurance, which may or may not cover the total value of the goods.  If you require additional insurance to cover the whole value, please email this request to:   sales@cavendish-tagg.com and a separate charge will be raised.  All prices are inclusive of any applicable UK taxes.  All products displayed on the site are subject to availability of stocks.  Cavendish-Tagg™ reserve the right to refuse supplies to certain countries.  Where such orders have already been paid by credit card or bank transfer, the appropriate refund will be done without delay.

Every effort is made to dispatch goods as quickly as possible.  However, due to the very high and time consuming attention to detail in our manufacturing process, and especially in times of high demand, Please allow 28 working days for delivery.  This could be more under exceptional or extraordinary circumstances, i.e. government advice which may affect production scheduling. Thank you.


Any links to websites operated by Cavendish-Tagg™ partner companies does not constitute or carry endorsement or the approval of Cavendish-Tagg™.   Such sites are not controlled or maintained by Cavendish-Tagg™.   Cavendish-Tagg™ is not responsible for any content, practices or policies of 3rd party/associate partner websites.  Any such links are provided for your convenience only and all access to them is entirely at your own risk.


Cavendish-Tagg™ make no representations or warranties with respect to the website.  It accepts no liability for any omissions or errors in its site or that of any linked sites, including content, practices and policies.  It further accepts no liability for its site or linked sites as to computer viruses or any other harmful hardware/software/components.  You are fully responsible for all virus protection on your own computer systems.  Under no circumstances shall Cavendish-Tagg™, its suppliers, its officers, employees, agents and distributors, be liable to you or any 3rd party for any damages whatsoever, including negligence, arising from access or failure to access Cavendish-Tagg™ website or any linked site, including its contents.  This includes but not limited to business interruptions, loss of profits, loss of data or programs on computer systems or similar hardware/software.


We want you to be 100% satisfied with your purchase.  If for any reason, you are not pleased with the product, simply return the unused items within 7 days of receipt for an exchange.  Any replacement items, which are all made to order,  will be subject to the delivery conditions previously stated. Any returns received after 7 working days of receipt will be subject to the discretion of Cavendish-Tagg™ or any other applicable 3rd party manufacturer.

Cavendish-Tagg™ will not be liable for any losses, direct or indirect, consequential or incidental associated with the product.  Any claims will not exceed the price paid for the product.


You are responsible for obtaining all necessary licenses and permissions which you may require to enable you to import and use the goods,  and for all necessary exchange control consents to enable you to make payment for the goods.


Delivery date(s) means the date(s) upon which the goods are ready for despatch to the point of delivery.  Every effort is made to dispatch goods as quickly as possible.  However, due to the very high and time consuming attention to detail in our manufacturing process, and especially in times of high demand, please allow 28 working days for delivery.  This could be more under exceptional or extraordinary circumstances, i.e. government advice which may affect production scheduling. Thank you.

If you to supply any specifications or bespoke particulars  in respect of the goods, or do any other act to enable us to effect deliveries, such different specifications and/or particulars, they must be supplied within a reasonable time to enable us to design, proof, manufacture and deliver within a reasonable time as deemed and advised by Cavendish-Tagg.

Unless otherwise agreed in writing we may affect delivery of the goods by whatever means we think most appropriate; where we despatch the goods on your behalf they will ordinarily be sent at your risk.  We may deliver the goods by instalments in advance of any specified delivery date.  Any delivery date(s) specified at the time of purchase is approximate and a genuine forecast in the light of current and prevailing conditions, and is given without any legal commitment and we accept no liability if in the event we are unable to meet it.  If events beyond our reasonable control prevent us from delivering any goods by the suggested approximate delivery date, such date shall be postponed for a reasonable period.  Beyond such period, we may without liability cancel this contract as regards such goods, or we may without liability cancel any supply contract as regards such goods unless the products either have been, or are in the course of being made.  If, by reason of any such circumstances we are prevented from supplying you with the full quantity of the goods deliverable under this contract and also at the same time maintaining in full our other business, then we shall be at liberty to withhold, reduce or suspend deliveries to you to such extent as we shall consider reasonable and equitable in all the circumstances.  We shall give as much advanced notice as possible of any proposed action by us regarding the above to enable you to make alternative arrangements for the purchase of your  goods during the period of reduced or suspended delivery; and in this event you will be free to purchase from other suppliers your requirements of the goods to make good your anticipated or actual deficiency but we shall not be bound to acquire by purchase or otherwise additional quantities of the goods from other suppliers.


In the unlikely event of a complaint about quality, such complaints will only be considered upon  notice in writing to us within 7 days,  after you first have a reasonable opportunity to examine the goods and any defective goods are placed aside for inspection by our representatives in the Manchester, UK or in our factory in Milan, Italy.  You will be responsible for the transport costs of any alleged faulty items to either Manchester, UK or Milan, Italy.  If, after inspection and testing, the items are found to be faulty,  these transport costs will be reimbursed after the replacement items have been delivered, subject to the delivery terms previously stated.  This shall be a condition precedent to the giving of any credit or replacement in respect of or replacing the goods alleged to be defective. Our liability in respect of such goods is limited to giving you a reasonable credit or replacement in respect of the goods, but under no circumstances will our maximum liability hereunder exceed the invoice value of the defective goods. In particular, we shall not be liable for:-

(i) adverse effects resulting from the application to the goods of any process, operation or treatment unless specifically recommended by us in writing;

(ii) for any goods which have been cut or partly cut or processed by you in any way or damaged after the risk in the goods has passed to you.

(iii) any expenditure incurred by you in respect of goods proved or alleged to be defective,

(iv) loss of profit nor for consequential loss of any kind to you, however caused.
Claims for loss or damage will only be considered if made within seven days as will enable a valid claim to be made against the carrier.
In the event of your failure to give us notice within the specified time, your claim shall be deemed to have been waived and shall be absolutely barred.

Where a complaint or a claim has been made in respect of goods proved or alleged to be defective we may suspend further deliveries of goods under this or any contract until the validity of such complaint or claim has been finally determined and in such event the applicable delivery date(s) shall be postponed accordingly.

If on or after delivery we make an allowance to you in respect of any claim and such allowance is accepted by you, no further claim may be made by you in respect of that matter.

A 15% handling charge will be levied on all goods returned where delivery was affected in accordance with our customers original instructions.


If you purport to cancel this or any contract or refuse to accept delivery of goods hereunder, you will be, and are still, liable to us for the full contract price.

We shall be entitled to charge interest at the rate of 1½% per month on:-

(i) all overdue payments:

(ii) the price of any goods of which you shall have failed to take delivery until the date they were actually delivered to you or otherwise disposed of.
We shall be entitled to suspend or cancel further deliveries under this or any contract between you and us:-

(i) if any payment is overdue or

(ii) If you shall have failed to take delivery of any goods or

(iii) (after notice) if and to the extent that the value of the goods delivered but not paid for exceeds, or if delivered would exceed your credit limit whether or not advised to you and whether or not payment is overdue.

For the purposes of this condition time of our receipt of payment shall be of the essence of this contract.

You shall not be entitled to withhold or set off payment for goods delivered for any reason whatsoever.


The risk in the goods shall pass to you when we deliver the goods in accordance with the terms hereof to you or to your agent or other person to whom we have been authorised by you to deliver the goods, and we shall have no responsibility in respect of the safety of the goods thereafter and accordingly you should insure the goods thereafter against such risk (if any) as you think appropriate.

No legal property in, or beneficial ownership of, the goods supplied to the Customer under any contract the Customer may have with the Company shall pass from the Company to the Customer unless and until the Customer has made full and complete payment to the Company of:

(i) all sums due from the Customer to the Company in respect of such goods, and

(ii) all other amounts due from the Customer to the Company on any account whatsoever.

We reserve the right to dispose of the goods until payment in full for all the goods has been received by us in accordance with the terms of this contract or until such time as you sell the goods to your customer by way of bona fide sale at full market value.  If such payment is overdue in whole or in part  we may (without prejudice to any other right of ours) recover or resell the goods or any part of them and may enter upon your premises by our servants or agents for that purpose.  Such payment shall become due immediately upon the commencement of any act or proceeding in which your solvency is involved. If any of the goods are incorporated in or used as materials for other goods before such payment, the property in the whole of such other goods shall be and remain with us until such payment has been made or the other goods have been sold as aforesaid and all our rights hereunder in the goods shall extend to those other goods.


This contract shall be interpreted exclusively according to the laws of England & Wales and you hereby accept the jurisdiction of such courts, whether in England, Wales or elsewhere, as we may nominate for the purpose of trying any action arising out of this contract.